Navigating Upgrade Challenges: Solutions for a Seamless IFS Cloud Transition
Upgrading to IFS Cloud can bring significant benefits to an organization, including enhanced user experience, improved functionality, and better integration capabilities. However, the transition from a legacy IFS Application to the latest IFS Cloud solution is not without its challenges. In this blog post, we will explore the most common pain points clients face during an IFS Cloud upgrade and provide solutions to ensure a seamless transition.
Common Pain Points
Cloud Security Setup
IFS Cloud does not include the concept of presentation objects that regulate access, as seen in IFS Enterprise Explorer (IEE). This requires a thorough review and mapping of the existing presentation object grants to equivalent projection grants, which is a manual process with no automatic migration path.
Solution: At WIA Systems, we utilize pre-built baseline permission sets to manage security and permissions for various business roles. These sets are quickly imported into the upgraded environment, with modifications made as necessary, streamlining the permission setup process and aligning with industry standards. Additionally, we incorporate permission sets released by IFS for scenarios requiring limited access.
System Integration
Integrating IFS Cloud with existing systems can be a daunting task. Clients often encounter issues with compatibility and interoperability between the new cloud system and their legacy systems.
Solution: At WIA Systems, our team of experienced systems consultants conducts a comprehensive integration assessment to identify potential conflicts and compatibility issues. We then develop a tailored integration plan that ensures smooth connectivity between IFS Cloud and existing systems, minimizing disruptions to business operations.
User Adaptation
The transition to IFS Cloud introduces a new user interface and enhanced functionalities, which can be overwhelming for business users accustomed to the legacy system. Proper training and user adaptation are crucial to ensuring a smooth transition.
Solution: WIA Systems implements an attentive change management process that includes delta training on required areas. We offer a series of training sessions, from navigation training to solution workshops, throughout the upgrade timeline. Our functional consultants provide hands-on workshops and detailed documentation to help users adapt to the new system effectively.
Ensuring a Smooth Transition
Redesigning Existing Solutions
Clients consistently express satisfaction with the efficient solutions implemented during upgrades. Positive feedback underscores the effectiveness of our approach in meeting their needs and expectations.
Post Go-Live Support
Even after the go-live phase, clients continue to engage our services for Application Management Services (AMS). This ongoing partnership reflects the trust and confidence they have in our ability to support their evolving needs.
Change Management and Training
A successful IFS Cloud upgrade requires careful planning and a robust change management process. WIA Systems ensures an efficient transition by incorporating delta training on required areas. This involves:
- Navigation Training: Helping users get familiar with the new user interface and basic functionalities.
- Solution Workshops: Providing in-depth training on new and enhanced functionalities introduced through IFS Cloud.
- Hands-On Workshops: Conducted by our functional consultants, these workshops focus on the specific needs of the business and provide practical training to end-users.
- Documentation and Work Instructions: Comprehensive documentation and reviewed work instructions are provided to ensure users have the necessary resources to perform their tasks efficiently.
Conclusion
Upgrading to IFS Cloud offers numerous benefits, but it also presents several challenges that need to be addressed to ensure a seamless transition. and implementing solutions such as comprehensive system integration, and effective user training, WIA Systems helps Our goal is to provide a smooth and efficient transition to IFS Cloud, enabling businesses to leverage the enhanced functionalities and improved user experience offered by the latest ERP solution.
